Shipping Policy

Destinations

We offer free outbound shipping only to the following destinations:

• United States (US)
• China (CN)
• Australia (AU)
• Austria (AT)
• Germany (DE)
• Italy (IT)
• France (FR)
• Ireland (IE)
• Spain (ES)
• Belgium (BE)
• Poland (PL)
• Switzerland (CH)
• Netherlands (NL)

We do not ship to Canada or destinations outside this list.

Shipping Methods

We offer free outbound shipping to the eligible destinations listed above. Contact us before ordering if you need to confirm delivery availability for your address.

Shipping Costs

Free outbound shipping applies to orders shipped to the eligible destinations listed above.

Return Shipping Costs

Return shipping costs and any applicable deductions are governed by our Return Policy.

Customs and Duties

Please note that international orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the recipient and vary by country. We recommend checking with your local customs office for specific details.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package’s progress on our website or through the carrier’s website.

Contact Us

If you have any questions or need assistance with your order, feel free to contact our customer support team. We’re here to help! Click here to contact us.

Thank you for choosing TopKatana!